Paid Space Guide
Everything you need to know about using Paid Space — from balances and tips to verification and content policies.
Verification
Account Types
Paid Space has two distinct account types with different capabilities:
Buyers can add funds (deposits) and spend on the platform. Buyers cannot cash out or receive payments.
Sellers can receive funds from buyers and withdraw earnings. Sellers cannot add balance through deposits.
This separation ensures a clear flow of funds and simplifies compliance with payment regulations.
Payment Verification
Paid Space uses a secure payment processor to handle all seller payouts. To receive payments, sellers must complete the payment processor's verification process.
What's required
- Identity verification: Government-issued ID and possibly a selfie for verification.
- Business information: Basic details about you or your business.
- Bank account: Where payouts will be deposited.
- Tax information: Required for reporting in certain regions.
Verification status
- Pending: Your application is being reviewed.
- Verified: You can receive payouts.
- Action required: Additional information is needed.
- Restricted: Payouts are paused until issues are resolved.
Paid Space never sees your full bank details or personal documents — these are handled securely by our payment processor.
Balance
Overview
Your balance on Paid Space works differently depending on your account type. Understanding how funds flow is key to using the platform effectively.
What adds to your balance?
- Deposits: Both card payments and cryptocurrency deposits add directly to your balance.
- Pre-authorizations: When a hold is captured, it becomes available balance.
What reduces your balance?
- Active ledgers: Running tabs between you and sellers commit funds from your balance.
- Withdrawals: Cashing out moves funds off-platform to your bank account.
For Sellers: Your balance works normally — you receive funds from buyers and can only withdraw. Sellers cannot add balance through deposits.
Available Balance
Your available balance is your current balance minus the sum of all your active ledgers. This is the amount you can use to start new interactions or add to existing ledgers.
Pre-authorizations
A pre-authorization (or "pre-auth") is a temporary hold placed on your payment method. It reserves funds without immediately charging you.
How pre-auths work
- Hold placed: Your card issuer sets aside the authorized amount.
- Capture: When the session ends or transaction completes, only the actual amount spent is charged.
- Release: Any unused portion of the hold is released back to your card.
- Expiration: Uncaptured holds typically expire after 7 days automatically.
When are pre-auths used? Faucets/autosend, pay-per-minute features, and other variable-cost interactions where the final amount isn't known upfront.
Your bank may show the hold as "pending" — once captured or released, your available balance updates accordingly.
Understanding Ledgers
A ledger is an active running tab — like one you'd open at a bar — between a buyer and seller. Think of it as a temporary tally that tracks your interactions.
Key ledger rules
- One per pair: Each buyer-seller relationship has its own ledger. You can have multiple ledgers with different sellers, but only one ledger per seller at a time.
- Always positive: Ledgers can increase and decrease in value, but can never go negative.
- Backed by balance: Ledgers are always backed by your actual balance — you can't commit more than you have.
Ledger changes are suggestions
Changes to a ledger's value are treated as "suggestions" — the buyer can cancel any pending change at any time. However, once a change is confirmed (by a subsequent transaction), earlier changes become final.
Win-back Setting
The win-back setting determines how much of their ledger a buyer can recover through games or other interactions.
How it works
- Seller-defined: Each seller sets their win-back percentage (0–100%).
- Peak-based: The floor is calculated from the ledger's highest point (the "high-water mark").
- Formula: The ledger can never drop below
Win-back% × Peak Value.
Example
A ledger reaches a peak of $100. The seller's win-back is set to 20%.
The ledger can only drop to $80 ((100 - 20)% of the $100 peak), meaning the seller is guaranteed at least $80. Even if the buyer "wins" games, the balance won't go below that floor.
At 100% win-back, the buyer can potentially recover everything. At 0%, the seller keeps the full peak amount.
Message Credits
Ledgers can be cashed out for message credits with that specific seller. These credits enable messaging and other interactions.
Cash-out process
- Conversion: The current ledger balance converts 1:1 into message credits.
- Seller payout: The seller is credited immediately at a rate of 90% of the value.
- Ledger closed: After cash-out, the ledger resets and a new one can be started.
Tips
Sending Tips
Tips are one-way transactions that can only increase a ledger — they're the primary way to support sellers on Paid Space.
Ways to Send Tips
There are several ways to send a tip:
- Profile page: Click on the Tip tab in any seller's profile page.
- Media viewer: Tap the tip button while viewing content in the media viewer.
- Chat: Click the present icon in the chat, then select "Send Tip."
Remember: Tips add directly to your ledger with that seller. Your available balance must cover the tip amount.
Rolls
Rolls add an element of chance to tipping. Access rolls from the Roll tab in the tip modal.
How rolls work
- Tip chance: You set a probability (e.g., 50%) for your tip to go through.
- Win: If the roll succeeds, the full tip amount is sent to the seller.
- Lose: If the roll fails, $0 is sent.
Rolls are a fun way to gamify tipping while still supporting sellers. The expected value depends on your tip chance setting.
Advanced Rolls
Advanced rolls offer variable tip amounts with different probability distributions.
Distribution types
- Uniform: A random tip amount between $0 and your chosen maximum. Every amount in the range is equally likely.
- Pareto: Smaller amounts are more likely than larger ones. This creates a distribution where most tips are small, but occasional large tips can occur.
Autosends / Faucet
The faucet automatically sends tips at random intervals while you're in the media viewer.
Setting up a faucet
- Payment list: Define the tip amounts you want to send.
- Rate: Set how many tips per minute should be sent on average.
- Distribution: Tips are sampled using a Poisson distribution, meaning sends occur randomly but average out to your chosen rate.
Wheel Spins
Set up a wheel with spots containing cash, content, chat, or free spaces.
Games
Games allow buyers to wager on the ledger system. Outcomes are subject to ledger rules — games can never net result in a buyer winning or a seller losing on any ledger.
Dice
Wager an amount and roll a random number between 0 and 100 to win a payout.
- Buyer options: Select your odds and wager amount.
- Seller settings: Set the house edge and minimum/maximum bet.
Example: With a 20% edge, a buyer can double their wager by rolling over 60.
Mines
A 5x5 grid where buyers click squares to reveal safe tiles or mines.
- Seller settings: Number of mines, house edge, and min/max buy-in.
- Gameplay: Buyer buys in for a validated amount. Each safe square increases the multiplier on their buy-in. Buyers can cash out at any time.
- Mines: Hitting a mine ends the game and forfeits current winnings.
Chat
Price Per Message
Sellers can set their own custom price per message. Pricing can be configured:
- By tier: Different rates based on buyer subscription level or journey level.
- By user: Individual custom rates for specific buyers.
Using Message Credits
After buyers purchase message credits, each message they send deducts from these credits. 1 credit = $1 value. Buyers can choose to send more than the minimum per message if they desire.
What You Can Send
Both buyers and sellers can send:
- Text messages
- Images
- Videos
- GIFs
- Voice notes
Additionally, sellers can request tips, rolls, and wheel-spins from buyers directly in chat.
Pokes
Pokes let buyers offer money to get a seller's attention. When a buyer sends a poke:
- Amount: The buyer sets how much they're offering.
- Time limit: The buyer sets an expiration time for the poke.
- Commitment: Once sent, a poke cannot be cancelled by the buyer until the time expires or the seller makes a decision.
If the seller is online and accepts the poke, the amount is transferred.
Chat Games
Buyers can issue game challenges via chat. We offer chess and poker, where users can bet on these games using the ledger system.
The outcomes of these games are subject to the restrictions already outlined in the ledger rules. Winnings are used to purchase message credits and gain experience. Games can never net result in a buyer winning or a seller losing on any ledger.
Chess
Chess features a simple wager for both the buyer and seller. Custom game modes include various piece odds to balance the matchup.
Poker
Poker is played as No-Limit Texas Hold'em with the following game modes:
- Standard: Normal NL Texas Hold'em rules.
- Face-Up Card: After the flop, the buyer must reveal one of their hole cards to the seller.
- 3-Card Seller: The seller is dealt 3 cards while the buyer receives 2. The seller must discard one card (revealed to the buyer) before play continues.
Content
Uploading Media
Sellers can upload images and videos up to 200 MB per file. Content must not contain nudity.
- Chat uploads: Content uploaded via a chatroom is private by default.
- Other uploads: Content uploaded elsewhere is public by default.
- External links: Sellers can also link to content hosted elsewhere and create content settings for it.
Content Settings
Content settings are the trio of overlay, voice, and pricing options that sellers can configure for their media.
Overlay
Sellers can create an overlay to censor or edit content, tied to a price. This is browser-side and should be thought of as performative in nature.
Voice Triggers
Sellers can create voice triggers tied to specific content, activated by time or tips.
Pricing
- Typical prices: Set standard prices for content.
- Per-minute: Pay-to-watch pricing for content, including short videos intended to loop.
- Unlock timer: Make content available only for a limited time after purchase.
Spin-offs
If a seller allows, others can create their own custom content settings using the seller's media and price it.
- Revenue split: The original seller receives a split-cut of tips from spin-off content.
- Split percentage: Based on the revenue split the original seller chose when enabling spin-offs.
Paywall Settings
Sellers can configure their monetization options:
- Subscriptions: Add and manage subscription tiers.
- Message pricing: Edit price per message rates.
- Spin-off splits: Set revenue split percentages for spin-offs.
- Win-back limits: Configure win-back percentages for ledgers.
Requests & Legal
DMCA & Takedown Requests
If you believe content on Paid Space infringes your copyright, you may submit a DMCA takedown request. Your notice must include:
- Identification of the copyrighted work claimed to be infringed.
- Identification of the material to be removed, with enough information to locate it.
- Your contact information (name, address, phone, email).
- A statement that you have a good faith belief the use is not authorized.
- A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner.
- Your physical or electronic signature.
Send takedown requests to hey@paid.space.
Reporting Content
Use the report button to flag content or users that violate our policies. Reports are reviewed by our team and appropriate action is taken. You can find the report button on user profiles and content.
Blocking Users
To block a user, visit their profile and click the block option. Blocked users cannot:
- Send you messages or tips.
- View your content or profile.
- Interact with you in any way on the platform.
You can manage your blocked users list in your account settings.
Contact
For general inquiries, support, or other matters, reach us at hey@paid.space.
Back to topOther Settings
Profile
Under Settings → Profile, sellers can customize their user page:
- Payment links: Display payment or social links on your profile.
- Theme: Choose a theme for your profile page.
- Banner & Avatar: Upload custom images for your profile.
Account
Under Settings → Account:
- Buyers: Toggle suggestions for ledger changes.
- Sellers: Apply for verification here.
AI Tools
Under Settings → AI Tools, sellers can access voice cloning:
- Voice cloning: Clone your voice by uploading a simple voice file of your speech.
- Deletion: You can delete your cloned voice at any time.
Store
Under Settings → Store, sellers can configure their offerings:
- Games: Set up games like Dice and Mines with custom settings.
- Wishes: Create goals, rolls, and faucets you want buyers to use.
- Locked content: View and edit your locked content from here.
Messages
Under Settings → Messages, sellers can manage bulk messaging:
- Mass messages: Send a message to multiple buyers at once.
- Scheduled messages: Schedule messages to send at a future time.
- Locked messages: Send messages with locked content attached.
- Pending: View and manage your pending scheduled messages.
Analytics
Sellers have an analytics panel showing revenue received over time:
- By content: See which content generates the most revenue.
- By method: Break down earnings by tips, messages, games, etc.
- By user: See your top supporters.
- By time: Track trends over different time periods.
Journeys
Journeys are custom quests you can create for buyers. This feature is currently in development.
Referrals
Earn a percentage of every seller you refer to the platform.
- Referral link: Your unique link to share.
- Referred users: See users who signed up through your link.
- Earnings: Track your current referral earnings.
Frequently Asked Questions
Quick answers to common questions. Click any link to jump to the relevant section:
- How does the ledger system work?
- What is the win-back setting and how is the floor calculated?
- What is a pre-authorization?
- What's the difference between buyers and sellers?
- How do I get verified to receive payouts?
- How do I send a tip?
- How do message credits work?
Still have questions? Reach us at hey@paid.space or through in-app support.
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